If you purchased a VIP package or VIP upgrade that we are fulfilling the following information will be helpful.
If you purchased a VIP package that includes a Q&A, soundcheck, photo op, or side stage experience the VIP portion of your event will take place before or after the show. We send an email to the original purchaser with all the details needed to parti
Most of our VIP packages include an exclusive merchandise item or bundle. There are two ways to receive your merchandise; either at the VIP event or after your show date. You will be notified of the method when you receive your VIP check-in email. Th
If you purchased a VIP package that includes a photo there are two methods we will use to fulfill this part of the package. Your VIP check-in email will detail whether your photo will be taken on your phone or by the on-tour photographer. If your pho
What is the difference between a VIP Package and VIP upgrade?. When will I receive my VIP details?. What if I’m not able to attend my VIP event?. Can I exchange or transfer my VIP purchase to another date?. I purchased my VIP ticket via fan-to-fan re