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VIP Information

If you purchased a VIP package or VIP upgrade that we are fulfilling the following information will be helpful.

VIP Check-In Times

If you purchased a VIP package that includes a Q&A, soundcheck, photo op, or side stage experience, the VIP portion of your event will take place before or after the show. We send an email to the original purchaser with all the details needed to part

VIP Merchandise Updates

Got yourself a VIP package? Sweet move. Most of our VIP deals come with some killer exclusive merch — whether it’s a badass bundle or a one-of-a-kind item. Here’s the deal: You’ll score your VIP merch one of two ways — either at the VIP event or afte

VIP Merchandise Redemption

Most of our VIP packages include an exclusive merchandise item or bundle. There are two ways to receive your merchandise; either at the VIP event or after your show date. You will be notified of the method when you receive your VIP check-in email. Pl

VIP Photos

If you purchased a VIP package that includes a photo, your VIP check-in email will explain whether your photo will be taken on your phone or by the on-tour photographer. If your photo is taken by the on-tour photographer, use the gallery for your art

VIP FAQs

Our most frequently asked questions are below:. Please note, that information on FAQs is subject to change. What is the difference between a VIP Package and a VIP upgrade?. *Packages sold on our site specify if you need a concert ticket or not. Some

VIP Merchandise Updates II

Snagged a VIP package? That’s a headliner move 🎶. Your VIP experience includes some seriously exclusive merch — from curated bundles to special, tour-only pieces made just for fans in the front row (that’s you). While your merch was originally plann