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VIP Check-In TimesUpdated an hour ago

If you purchased a VIP package that includes a Q&A, soundcheck, photo op, or side stage experience, the VIP portion of your event will take place before or after the show. We send an email to the original purchaser with all the details needed to participate in the experience about 2-3 days before the event is to take place.

*Please check your spam folder

  • If you purchased a VIP package that includes merchandise, it will be distributed on-site or shipped after your event. Please reference your itinerary for details.
  • VIP events always take place on the same day as the show. If you received an itinerary with a date that does not match the show date you purchased for, please contact us as soon as possible so we can assist you.
  • If it is the day of your event and you do not see your details below, please reach out to us here.

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