VIP Merchandise UpdatesUpdated 5 days ago

Got yourself a VIP package? Sweet move. Most of our VIP deals come with some killer exclusive merch — whether it’s a badass bundle or a one-of-a-kind item.

Here’s the deal: You’ll score your VIP merch one of two ways — either at the VIP event or after your show. We’ll hit you up with the details in your VIP check-in email. Just know, plans can change faster than a guitar solo, so stay tuned.

If your merch is shipping:
You’ll get an email with a code and a link to claim your loot. Usually, we send those out within 72 hours after your VIP event wraps. Keep your eyes peeled for a note from [email protected] — don’t miss it! No code, no merch. That’s how it rolls.

If your merch is at the event:
You gotta grab it there and then. If you leave without it, we can’t ship it later. No exceptions. So, swing by and pick it up.

Bought a resale ticket?
Heads up — only the original VIP purchaser gets the goods. If you snagged a resale, you’ll need to hit up the original buyer for your merch. We don’t have any info on resale buyers, so we can’t help you track it down.

Now, for the tours currently sending out merch — check it out🎵:

Alice Cooper 2025

• The VIP merchandise included in the "Front Row" VIP package is currently shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise included in the "Diamond" VIP package is currently shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise that was included in the "Merchandise" VIP package is currently shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.

Alice Cooper E.U/U.K 2025

• The merchandise included in the VIP Packages has begun shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
  

BABYMETAL 2025

• The merchandise included in the VIP Package has begun shipping for those event dates merchandise was not available. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Backstreet Boys

• The lithograph included in the VIP Package has begun shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard/wristband was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Burton Cummings

• The merchandise included in the VIP Packages is being prepped to ship. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.*
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

* The shacket has been delayed and may ship separately from the rest of the merchandise.

BUSH

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Charlotte Lawrence

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.*
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Cypress Hill U.S. and EU

• The merchandise included in the VIP Packages has begun shipping. Please be sure you redeemed your merchandise and followed the instructions emailed to the original purchaser.*
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Davido

• The merchandise included in the VIP Package is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

George Thorogood Summer 2025

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Happy Together

• The poster included in the VIP Packages has begun shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Howie Eatz

• The merchandise included in the VIP Package is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Please do not wash your mug in the dishwasher. The artwork will come off, and we are unable to send a replacement.

Judas Priest

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Juelz

• The exclusive shirt that is included in the VIP Package is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Lights

• We are currently working with the artist's team to receive the laminate/lanyard that was not distributed for the New York event date. We ship these out once they arrive at our distribution center.

Mastodon

• The merchandise included in the VIP Packages has been shipped. Please be sure you redeemed your merchandise and followed the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site for Meet & Greet purchasers. Unclaimed laminates/lanyards can not be shipped.

Melissa Etheridge 2025

• The merchandise included in the VIP Package has resumed shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Papa Roach

• The VIP merchandise included in the "Meet & Greet Guitar" VIP package has shipped for the first leg of the tour. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise included in the "Fly The Flag" VIP package has shipped for the first leg of the tour. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise that was included in the "Rise of the Roach" VIP package has shipped for the first leg of the tour. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.

Rob Thomas

• The merchandise included in the VIP Packages has begun shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.*
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

*If you purchased the VIP package that included the guitar please note that the guitar will ship separately.

Sessanta

• The merchandise included in the VIP Packages has been shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The laminate/lanyard that was included in the VIP package was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Tucker Wetmore

• If you attended any of the event dates from 4.11 - 4.18.25 you should have received an email with instructions on how to redeem your autographed poster. We are currently fulfilling shipments for purchasers who have redeemed their poster.
  • You must redeem your poster by following the instructions in the email that was sent. If you do not redeem your poster, you will not receive it.

If your package is shipped after your show it is sent to the address you input when redeeming your merchandise. If your merchandise is shipped to an outdated address, we can not guarantee a reshipment.

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