VIP Merchandise UpdatesUpdated 6 days ago

Got yourself a VIP package? Sweet move. Most of our VIP deals come with some killer exclusive merch — whether it’s a badass bundle or a one-of-a-kind item.

Here’s the deal: You’ll score your VIP merch one of two ways — either at the VIP event or after your show. We’ll hit you up with the details in your VIP check-in email. Just know, plans can change faster than a guitar solo, so stay tuned.

If your merch is shipping:
You’ll get an email with a code and a link to claim your loot. Usually, we send those out within 72 hours after your VIP event wraps. Keep your eyes peeled for a note from [email protected] — don’t miss it! No code, no merch. That’s how it rolls.

If your merch is at the event:
You gotta grab it there and then. If you leave without it, we can’t ship it later. No exceptions. So, swing by and pick it up.

Bought a resale ticket?
Heads up — only the original VIP purchaser gets the goods. If you snagged a resale, you’ll need to hit up the original buyer for your merch. We don’t have any info on resale buyers, so we can’t help you track it down.

Now, for the tours currently sending out merch — check it out🎵:

Braxton Keith

• The poster included in the VIP Package is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

BUSH DEC. 2025

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Goldie Boutilier 1.20.26

• These laminates are in the process of being signed. Please allow several weeks for processing and shipment.

Melissa Etheridge 2025

• The merchandise included in the VIP Package has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Monaleo 12.07, 12.08, & 12.10

• The merchandise in the VIP package is currently being prepped to ship.

Nathaniel Rateliff

• The merchandise included in the VIP Package is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Papa Roach

• The VIP merchandise included in the "Meet & Greet Guitar" VIP package has shipped for the second leg of the tour. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise included in the "Fly The Flag" VIP package has shipped for the second leg of the tour. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise that was included in the "Rise of the Roach" VIP package has shipped for the second leg of the tour. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.

Papa Roach Canada

• The VIP merchandise included in the "Meet & Greet Guitar" VIP package has shipped. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise included in the "Fly The Flag" VIP package has shipped. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
• The VIP merchandise that was included in the "Rise of the Roach" VIP package has shipped. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.

Ray Volpe

• The merchandise included in the VIP Package is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard and pashmina was distributed on-site. Unclaimed merchandise can not be shipped.

Rob Thomas AUS

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.*
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

*If you purchased the VIP package that included the guitar, please note that the guitar will ship separately.

Rob Thomas SWA

• The poster included in the VIP Packages is being prepped to ship. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.*
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Rod Wave

• The merchandise included in the VIP Package is currently paused for shipment as we await a restock.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.*

*The laminate/lanyard will be shipped with the merchandise for purchasers who attended the 12.07.25 show.

Sabrina Carpenter

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

The Guess Who

• We are currently waiting on one remaining item before VIP packages can begin shipping.

WWE RAW 1.26.26 Toronto

• The merchandise included in the VIP Package is being prepped to ship. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

If your package is shipped after your show, it is sent to the address you input when redeeming your merchandise. If your merchandise is shipped to an outdated address, we can not guarantee a reshipment.

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