VIP Merchandise UpdatesUpdated 8 days ago
Got yourself a VIP package? Sweet move. Most of our VIP deals come with some killer exclusive merch — whether it’s a badass bundle or a one-of-a-kind item.
Here’s the deal: You’ll score your VIP merch one of two ways — either at the VIP event or after your show. We’ll hit you up with the details in your VIP check-in email. Just know, plans can change faster than a guitar solo, so stay tuned.
If your merch is shipping:
You’ll get an email with a code and a link to claim your loot. Usually, we send those out within 72 hours after your VIP event wraps. Keep your eyes peeled for a note from [email protected] — don’t miss it! No code, no merch. That’s how it rolls.
If your merch is at the event:
You gotta grab it there and then. If you leave without it, we can’t ship it later. No exceptions. So, swing by and pick it up.
Bought a resale ticket?
Heads up — only the original VIP purchaser gets the goods. If you snagged a resale, you’ll need to hit up the original buyer for your merch. We don’t have any info on resale buyers, so we can’t help you track it down.
Now, for the tours currently sending out merch — check it out🎵:
Alice Cooper U.S. Jan 2025
- The VIP merchandise included in the "Front Row" VIP package is currently shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
- The VIP merchandise included in the "Diamond" VIP package is currently shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
- The VIP merchandise that was included in the "Merchandise" VIP package has begun shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
Alice Cooper EU/UK
- The merchandise included in the VIP Packages has shipped for all event dates in 2024. You should have received an email with shipping confirmation*
Bush
- The merchandise included in the "Side Stage + Meet & Greet" VIP package has shipped for all event dates in 2024. You should have received an email with live tracking information.
- The merchandise included in the "Meet & Greet" VIP package has shipped for all event dates in 2024. You should have received an email with live tracking information.
- The merchandise included in the "Meet & Greet" VIP upgrade has shipped for all event dates in 2024. You should have received an email with live tracking information.
- The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Cypress Hill
- The merchandise included in the VIP Packages is being prepped to ship. Please be sure you redeemed your merchandise and followed the instructions emailed to the original purchaser.
- The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Dylan Scott
- The merchandise included in the VIP Package has begun shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
- The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
George Thorogood 2025
- The merchandise included in the VIP Packages has begun shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
- The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Marianas Trench 2024
- The merchandise that is included in the "Diamond" VIP package has shipped for all event dates. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
- The merchandise that is included in the "Gold" VIP Package has shipped for all event dates. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
- The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Melissa Etheridge 2025
- The merchandise included in the VIP Package is being prepped to ship. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.*
*Some of the items included in the VIP package are still being produced so shipping will start closer to when the tour picks back up in April.
Nathy Peluso 2025
- The merchandise included in the VIP Package has shipped for the event dates in the EU/UK. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser.
- The merchandise included in the VIP Package for the US event dates has begun shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser.
- The laminate/lanyard that was included in the VIP package was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Nick Carter U.S./Canada
- The merchandise included in the VIP Packages has shipped for all event dates. You will receive an email with tracking information when your items ship.
- The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Papa Roach
- The VIP merchandise included in the "Meet & Greet Guitar" VIP package is currently being prepped to ship. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
- The VIP merchandise included in the "Fly The Flag" VIP package is currently being prepped to ship. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
- The VIP merchandise that was included in the "Rise of the Roach" VIP package is currently shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
Rob Thomas SWA
- The poster that is included in the VIP packages has shipped for the 1.15.25 event date. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
- The laminate/lanyard that was included in the VIP package was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Sum 41 2024
- The merchandise that is included in both VIP packages has shipped for all event dates for the U.S. leg of the tour. You will receive an email with tracking information when your items ship.**
- The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Sum 41 EU/UK
- The merchandise included in the VIP Packages has shipped for all event dates. You will receive an email with tracking information when your items ship.
- The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
Sum 41 Canada
- The merchandise included in the VIP Packages has begun shipping. Please be sure you redeem your merchandise by following the instructions emailed to the original purchaser. You will receive an email with tracking information when your items ship.
- The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
The Cult AUS/NZ
- The merchandise that is included in both VIP packages has shipped for all event dates. You should have received an email.*
- The laminate/lanyard that was included in the VIP packages was shipped with the rest of the merchandise.
*We are aware the poster was shipped unsigned. Our team is working to resolve this situation as soon as possible. Please reach out to us if you haven't already.
Tiësto
- The merchandise that is included in the VIP packages has shipped. You should have received an email with tracking information.
- The laminate/lanyard that was included in the VIP package was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
If your package is shipped after your show it is sent to the address associated with your purchase. If your merchandise is shipped to an outdated address, we can not guarantee a reshipment.