VIP MerchandiseUpdated 23 minutes ago
Most of our VIP packages include an exclusive merchandise item or bundle. There are two ways to receive your merchandise; either at the VIP event or after your show date. You will be notified of the method when you receive your VIP check-in email.
The following tours are currently shipping/will ship merchandise:
Alice Cooper - Motley Crue/Too Close For Comfort/Freaks On Parade Tours
- The VIP Merchandise that is included in the VIP Packages has shipped for all event dates from the Motley Crue Tour. You should have received an email with live tracking information*.
- The VIP merchandise included in the Front Row/Diamond VIP packages has shipped for event dates 8/24/23-10/11/23. You should have received an email with live tracking information*.
- Autographed posters arrived at our distribution center on 12.06.23. We are prepping shipments for the remaining dates.
- The VIP merchandise included in the Merchandise Bundle VIP package has shipped for event dates 8/24/23-10/5/23. You should have received an email with live tracking information*.
- We are waiting for more posters to arrive at our distribution center.
*If your shipping address is outside of the U.S. you will not receive an email with live tracking information. Please reach out to our team if you would like your tracking number.
Bush - 9.22.23
- Exclusive merchandise included in the VIP package has shipped for this event date. You should have received an email with live tracking information*.
*If your shipping address is international (non-U.S.) you will not receive a tracking email. Please reach out to our customer success team if you would like your tracking number.
Corey Taylor
- The laminates and lanyards included in the VIP package are being prepped to ship for the 08.11 date in Leeds and the 09.11 date in Wolverhampton.
Corey Taylor - Melbourne
- Exclusive merchandise included in the Soundcheck upgrade is being shipped on 12.08.23. You should receive an email from Australia Post with tracking information.
Cypress Hill - Summer Tour 2023
- Exclusive Merchandise included in the VIP packages for event dates 06/30, 07/02/23, and 7/25/23 has shipped. You should have received an email with live tracking information.
- Exclusive Merchandise included in the VIP packages for the event date 08/15 has shipped. Please reach out to our customer success team if you would like your tracking number.
- Exclusive Merchandise included in the VIP packages for event dates 08/21 and 8/22/23 has shipped. Please reach out to our customer success team if you would like your tracking number.
Cypress Hill - October Dates 2023
- Exclusive Merchandise included in the VIP packages for event dates 10/18 - 10/28/23 has shipped. You should have received an email with live tracking information*.
*If your shipping address is international (non-U.S.) you will not receive a tracking email. Please reach out to our customer success team if you would like your tracking number.
Death Cult
- The VIP merchandise included in the VIP packages is being prepped to ship.
- We are waiting for the vinyl included in the package to arrive at our distribution center.
Jill Scott
- VIP merchandise for Silver VIP Ticket Bundles has shipped for all event dates. You should have received an email with tracking information.
- VIP merchandise for Diamond & Gold VIP Ticket Bundles has shipped up to the 6/24 date. You should have received an email with tracking information.
- We are waiting for more signed posters to arrive at our distribution center to fulfill the rest of the Jill Scott event dates that have played out.
Matchbox Twenty - Slow Dream Tour
- Exclusive Merchandise included in the Side Stage and Meet & Greet VIP packages has been shipped for all dates. You should have received an email with live tracking information**.
- Exclusive Merchandise included in the Premium Ticket Bundle packages has been shipped for all event dates. You should have received an email with live tracking information*.
*If your shipping address is international (non-U.S.) you will not receive a tracking email. Please reach out to our customer success team if you would like your tracking number.
**If you have not received your personalized plaque that was included in the Side Stage VIP Experience and you submitted your customization it should be shipped to purchasers in the next three weeks. -updated 11/06/23
Ms. Lauryn Hill and The Fugees
- The VIP merchandise included in the VIP packages is being prepped to ship. You will receive an email with live tracking information when your items ship.
Nick Carter - 11.16.23
- The laminate and lanyard included in the VIP package are being prepped to ship for this date. You will receive an email with live tracking information when your item ships.
Rob Thomas - Sidewalk Angels 11.04.23
- The exclusive poster included in the Side Stage and Q&A/Autographed VIP packages has shipped for this event date. You should have received an email with live tracking information*.
- The exclusive poster included in the Q&A/Non-Autographed VIP package has shipped for this event date. You should have received an email with live tracking information*.
*If your shipping address is international (non-U.S.) you will not receive a tracking email. Please reach out to our customer success team if you would like your tracking number.
The Cult - U.S. Tour
- The VIP Merchandise that is included in the VIP packages has shipped for all event dates except 10/23/23. You should have received an email with live tracking information*.
- The 10/23 date was a special Death Cult event and includes different merchandise. We are waiting for the vinyl to arrive at our distribution center to fulfill the merchandise for this date.
*If your shipping address is international (non-U.S.) you will not receive a tracking email. Please reach out to our customer success team if you would like your tracking number.
The HU - 10.26.23
- The VIP laminate included in the VIP package has shipped. You should have received an email with live tracking information*.
*If your shipping address is international (non-U.S.) you will not receive a tracking email. Please reach out to our customer success team if you would like your tracking number.
The Roots
- Exclusive merchandise included in the VIP package has shipped for all event dates. You should have received an email with live tracking information*.
- If your shipping address is outside the U.S. you will not receive an email with live tracking. Please reach out to us if you would like your tracking number.
*If your shipping address is international (non-U.S.) you will not receive a tracking email. Please reach out to our customer success team if you would like your tracking number.
If your package is shipped after your show it is sent to the address associated with your purchase. We ask that if you need your address updated please fill out the form here. If your merchandise is shipped to an outdated address we cannot guarantee a reshipment.