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VIP MerchandiseUpdated 2 days ago

Most of our VIP packages include an exclusive merchandise item or bundle. There are two ways to receive your merchandise; either at the VIP event or after your show date. You will be notified of the method when you receive your VIP check-in email. Please note that delivery methods are subject to change.

Merchandise is shipped to the original purchaser of the VIP package. If you purchased a resale ticket you will not receive merchandise. You must coordinate with the original purchaser to receive your merchandise because we are not provided with resale purchaser information.

The following tours are currently shipping/will ship merchandise:

Cypress Hill - Tour 2024

  • Exclusive Merchandise included in the Meet & Greet VIP Package has shipped for event dates up to 6.22.24You should have received a separate email with live tracking information.
  • Exclusive Merchandise included in the Autographed Premium Ticket Bundle has shipped for event dates 4.18.24 - 5.10.24. You should have received an email with tracking information. 
  • Exclusive Merchandise included in the Premium Ticket Bundle has shipped for event dates 4.18.24 - 4.26.24. You should have received an email with tracking information. 

*Please note that laminates were not available for Meet & Greet purchasers at the show on 4.20.24 so they will be shipped with the merch bundle and poster.

We are waiting for a second poster and laminate shipment to arrive so we can ship the remaining dates -Updated 7.10.24

George Thorogood - Tour 2024

  • Exclusive Merchandise included in the "Side Stage + Premium Ticket + Exclusive and Autographed Merchandise VIP" and "Premium Ticket + Exclusive and Autographed Merchandise VIP" have shipped for event dates up to 5.12.24You should have received a separate email with live tracking information.*
  • The Exclusive Merchandise included in the Premium Ticket + Exclusive Merchandise VIP has shipped for event dates up to 6.28.24. You should have received a separate email with tracking information.

*We are waiting for more merchandise to arrive at the warehouse to continue shipping orders.-updated 7.10.24

-Please note that laminates were not available at the show on 5.04.24 and 5.07.24 so they were shipped with the merchandise. The laminates for 5.04.24 will arrive in a separate shipment for purchasers who have a shipping address in the U.S. so you will receive two shipping notification emails.

Happy Together

  • The VIP poster that is included in the VIP packages has shipped for event dates 6.01.24 - 6.23.24. You should have received a separate email with live tracking information.

Joey & AJ - Second Leg of Tour

  • The autographed poster that is included in the VIP Soundcheck package is being prepped to ship. You will receive an email with live tracking information when your item ships.
  • The merchandise that is included in the AJ M&G VIP is being prepped to ship. You will receive an email with live tracking information when your item ships.*
  • The merchandise that is included in the Joey M&G VIP has shipped for event dates up to 6.22.24. You will receive an email with live tracking information when your item ships.
  • The laminate/lanyard that was included in the package for the Joey Meet & Greet and AJ Meet & Greet will be shipped with the merchandise
  • The laminate/lanyard that was included in the Soundcheck package was distributed on site. Unclaimed laminates/lanyards can not be shipped.

*Due to due to current postal and transit regulations our distribution team is unable to ship the Ava Dean polish included in AJ's VIP to international addresses. If you have an international shipping address you will be refunded for the merchandise portion of your upgrade.

Please note: If you purchased an upgrade on-site the day of the VIP event, merchandise is not included in the purchase.

Melissa Etheridge

  • The merchandise that is included in all VIP packages is being prepped to ship. You will receive an email with live tracking information when your item ships.

Motley Crue

  • The merchandise that is included in the Kickstart VIP package has shipped for both event dates 5.03.24. and 5.04.24. You should have received a separate email with live tracking information.
  • The merchandise that is included in the Kickstart VIP package has shipped for the event date 6.23.24. You should have received a separate email with live tracking information.
  • The laminate/lanyard that was included in the VIP package was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Ms. Lauryn Hill and The Fugees

  • Due to circumstances beyond our control, the merchandise that was included in the VIP Packages is no longer being produced. Please reach out to our team by May 10th, 2024 for further information, questions, and/or concerns.

Nick Carter

  • The merchandise that is included in the VIP Packages is being prepped to ship. You will receive an email with live tracking information when your item ships.
  • The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Orville Peck

  • The merchandise that is included in the VIP Packages is being prepped to ship. You will receive an email with live tracking information when your item ships.
  • The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Sum 41

  • The merchandise that is included in the Silver VIP package has shipped for event dates 4.19.24 - 5.19.24.  You should have received a separate email with live tracking information.
  • The merchandise that is included in the Gold VIP package is being prepped to ship. You should receive a separate email with live tracking information when your items ship.*
  • The laminate/lanyard that was included in the VIP packages was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

*The boxing gloves that are included in the Gold VIP Package have arrived at our distribution center. Shipments will go out this week. -updated 7.10.24


If your package is shipped after your show it is sent to the address associated with your purchase. We ask that if you need your address updated please fill out the form here. If your merchandise is shipped to an outdated address we cannot guarantee a reshipment.


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