VIP Merchandise UpdatesUpdated 3 days ago

Got yourself a VIP package? Sweet move. Most of our VIP deals come with some killer exclusive merch — whether it’s a badass bundle or a one-of-a-kind item.

Here’s the deal: You’ll score your VIP merch one of two ways — either at the VIP event or after your show. We’ll hit you up with the details in your VIP check-in email. Just know, plans can change faster than a guitar solo, so stay tuned.

If your merch is shipping:
You’ll get an email with a code and a link to claim your loot. Usually, we send those out within 72 hours after your VIP event wraps. Keep your eyes peeled for a note from [email protected] — don’t miss it! No code, no merch. That’s how it rolls.

If your merch is at the event:
You gotta grab it there and then. If you leave without it, we can’t ship it later. No exceptions. So, swing by and pick it up.

Bought a resale ticket?
Heads up — only the original VIP purchaser gets the goods. If you snagged a resale, you’ll need to hit up the original buyer for your merch. We don’t have any info on resale buyers, so we can’t help you track it down.

Please note that it may take several weeks for you to receive your merchandise. 

Now, for the tours currently sending out merch — check it out🎵:

A Day To Remember AUS/NZ

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

A Perfect Circle

• The merchandise included in the VIP Packages is being prepped to ship. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Alice Cooper

• The merchandise included in the VIP packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
  • The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Babyface Ray x 42 Dugg

• The merchandise included in the VIP Packages has not begun shipping as the merchandise is still in production. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Braxton Keith

• The poster included in the VIP Package has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Charlie Puth

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We are currently waiting for the merchandise item to arrive at our distribution center.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Che

• The merchandise included in the VIP Package is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Culture Club

• The merchandise included in the VIP Packages has shipped.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Dylan Scott

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Emma Grede

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
  • We are currently waiting for the merchandise item to arrive at our distribution center.

George Thorogood

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Godsmack

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Happy Together

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

I Love The 90's

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.*
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Jill Scott

• The merchandise included in the VIP Packages has not begun shipping as we are awaiting to receive the items. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Lamb Of God

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Lamb Of God John Campbell Signature ESP JC 4 Bass

• The merchandise included in the VIP Packages has not begun shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Melissa Etheridge

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Nathaniel Rateliff

• The merchandise included in the VIP Package has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Papa Roach AUS/NZ

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Puscifer

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Ray Volpe

• The merchandise included in the VIP Package has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard and pashmina was distributed on-site. Unclaimed merchandise can not be shipped.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Rob Thomas SWA

• The poster included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Rod Wave

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.*

*The laminate/lanyard will be shipped with the merchandise for purchasers who attended the 12.07.25 show.

Sleeping With Sirens

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

The Guess Who

• The merchandise included in the VIP Package has shipped.
•  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

The Guess Who Canada

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

The Neighbourhood

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Trousdale

• The merchandise included in the VIP Packages is being prepped to ship. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

UB40

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

If your package is shipped after your show, it is sent to the address you input when redeeming your merchandise. If your merchandise is shipped to an outdated address, we can not guarantee a reshipment.

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