UNDERTALE - Merchandise Shipping UpdatesUpdated 17 hours ago

Thank you so much for the incredible support you’ve shown the UNDERTALE Symphony Store! We’re currently experiencing a high volume of orders, and our shipping team is working hard to carefully pack and send everyone’s merchandise as quickly as possible.

We know how exciting it is to be waiting for your order, and we truly appreciate your patience. Some items were offered as pre-orders and require additional production time. Please see the latest merchandise and shipping updates below.

UNDERTALE KV Poster

If your order includes a KV Poster, good news—these arrived at our warehouse on September 8, 2026! Our team is now working through these orders and getting them ready to ship.

The Determination Symphony Music Box: MEGALOVANIA — Pre-Order Item

The Music Box is expected to ship separately from any other merchandise in your order in late 2026. We’ll email you with additional updates as soon as shipping dates are confirmed.

If your order includes other merchandise, you don’t have to wait for the Music Box—our team is working to ship your other items as soon as possible.

UNDERTALE Piano Collections (4xLP Box Set) Tour Exclusive Print — Pre-Order Item

This item will ship separately from any other merchandise in your order.

• For orders placed before September 5, shipments are expected to begin in mid-to-late October.

• For orders placed after September 5, shipments are expected to begin in late November.

If your order includes other merchandise, our team is working to ship those items to you as soon as possible.

All Other Merchandise

All other merchandise is currently shipping, and our team is fulfilling orders as quickly as possible. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information.

We’re incredibly grateful for your order, your enthusiasm, and your patience as our team works to get your merchandise into your hands. Thank you again for supporting UNDERTALE Symphony!