Please & Thank You logo
Please & Thank You logo

All articles

Payment Methods & Updating Payment Information In Etheridge NationUpdated 12 days ago

Which payment methods do you accept for recurring payments?

Please note that for now, we are only able to accept debit and credit cards (Visa and Mastercard only) as payment for Melissa Etheridge Fan Club subscriptions. This includes gift cards with the logo of a major credit card as well.

How do I update my payment information in the fan club community?

To update your payment information, please follow these steps:

  • Log in to your fan club account.
  • Click on your profile (name) that is in the left-hand lower corner and select the Billing tab under account settings.
  • Click on the Payment Methods tab under Billing.
  • Make the changes that you want to make.
  • Click Save.
Updating Your Payment Information

My membership canceled because my payment method was not accepted. I have since updated my payment method. How do I get my membership reactivated?

There is no way for our team to force a payment if your membership has canceled due to a failed payment. You will need to renew your membership manually. Please follow the steps below:

  • Go to the fan club JOIN page here.
  • Select the option ALREADY HAVE AN ACCOUNT? SIGN IN.
  •  Please do not re-enter all of your information on this page. It will not let you renew this way.
  • Use the SIGN IN page that you just selected to log in.
  • You should be taken to a paywall.
  • Enter your payment information.

Your membership should now be reactivated.

Was this article helpful?