How To Return or Exchange An ItemUpdated 3 months ago
Damaged, Missing, or Incorrect Items
If you receive a different item than what you ordered or if an item you ordered is missing or damaged, please contact us immediately. Damaged, missing or incorrect items reported after 15 days of delivery will not be eligible for a refund or replacement. Refunds or replacements are up to the discretion of the shipping team.
If you purchased an item and you want to return it, you may return it in new and unused condition within 30 days of delivery as long as it is an item that is eligible for return.
The exchange process varies by item type so please contact our team for assistance with an exchange.
Our shipping policy is available here for reference.
We will provide you with the form you need if your item is eligible for a return. You can also download the form below: